Refund policy

What is your return policy?

Due to the personalized nature of our products, we do not accept returns unless the product is damaged or there has been an error on our part. If you experience a problem with your order, please contact us immediately. We are a family business. Please be kind.

Order Cancellation Policy

At Best Cardboard Cutouts™, we begin processing orders immediately to ensure timely delivery. As a result, once an order is shipped, it cannot be canceled. If you request to cancel your order before it has been shipped, please be aware that it is already in production and will be subject to a 50% cancellation fee. We appreciate your understanding and thank you for your business.